CA - IPCC IPCE : Group II - Information Technology and Strategic Management

ICAICA (2006)IPCCSyllabus And Recommended Books • Group II - Information Technology and Strategic Management

Group II
Paper 7 : Information Technology and Strategic Management
[One paper: Three Hours – 100 marks]

Level of knowledged:

Working knowledge.

Section A: Information Technology ( 50 Marks)


To develop an understanding of Information Technology and its use by the business as facilitator and driver.


1.Introduction to Computers
(a)Computer hardware
Classification of computers – personal computer, workstation, servers and super computers
Computer components – CPU, input output devices, storage devices
(b)BUS, I/O CO processors, ports (serial, parallel, USB ports), expansion slots, add on cards, on board chips, LAN cards, multi media cards, cache memory, buffers, controllers and drivers
(c)Computer software
Systems software – operating system, translators (compilers, interpreters and assemblers), system utilities
General purpose software/ utilities - word processor, spread sheet, DBMS, scheduler / planner, internet browser and e-mail clients
Application software – financial accounting, payroll, inventory
Specialised systems – Enterprise Resource Planning (ERP), artificial intelligence, expert systems, decision support systems – an overview
2.Data Storage, Retrievals and Data Base Management Systems
(a)Data and information concepts: bits, bytes, KB, MB, GB, TB
(b)Data organization and access
Storage concepts : records, fields, grouped fields, special fields like date, integers, real, floating, fixed, double precision, logical, characters, strings, variable character fields (Memo); key, primary key, foreign key, secondary key, referential integrity, index fields.
Storage techniques: sequential, block sequential, random, indexed, sequential access, direct access, random access including randomizing
Logical structure and physical structure of files
(c)DBMS models and classification:
Need for database, administration, models, DML and DDL (query and reporting); data dictionaries, distributed data bases, object oriented databases, client server databases, knowledge databases
(d)Backup and recovery – backup policy, backup schedules, offsite backups, recycling of backups, frequent checking of recovery of backup
(e)Usage of system software like program library management systems and tape and disk management systems – features, functionalities, advantages
(f)Data mining and data warehousing - an overview
3.Computer Networks & Network Security
(a)Networking concepts – need and scope, benefits
Classification: LAN, MAN, WAN, VPN; peer-to-peer, client server
Components - NIC, router, switch, hub, repeater, bridge, gateway, modem
Network topologies – bus, star, ring, mesh, hybrid, architecture : token ring, ethernet
transmission technologies and protocols – OSI, TCP/IP, ISDN etc.
Network operating system
(b)Local Area Networks – components of a LAN, advantages of LAN
(c)Client server technology
Limitation of single user systems and need for client server technology
Servers – database, application, print servers, transaction servers, internet servers, mail servers, chat servers, IDS
Introduction to 3-tier and “n” tier architecture (COM, COM+)
(d)Data centres: features and functions, primary delivery centre and disaster recovery site
(e)Network security need; threats and vulnerabilities; security levels; techniques
4.Internet and other technologies
(a)Internet and world-wide web, intranets, extranets, applications of internet, internet protocols
(b)E-commerce - nature, types (B2B, B2C, C2C), supply chain management, CRM, Electronic Data Interchange (EDI), Electronic Fund Transfers (EFT), payment portal, e-commerce security;
(c)Mobile commerce, bluetooth and Wi-Fi
5.Flowcharts, Decision Tables.

Section B: Strategic Management (50 marks)


(a)To develop an understanding of the general and competitive business environment;
(b)To develop an understanding of strategic management concepts and techniques;
(c)To be able to solve simple cases.


1.Business Environment
General environment - demographic, socio-cultural, macro-economic, legal/political, technological, and global; competitive environment.
2.Business Policy and Strategic Management
Meaning and nature; strategic management imperative; vision, mission and objectives; strategic levels in organisations.
3.Strategic Analyses
Situational analysis – SWOT analysis, TOWS matrix, portfolio analysis - BCG matrix.
4.Strategic Planning
Meaning, stages, alternatives, strategy formulation.
5.Formulation of Functional Strategy
Marketing strategy, financial strategy, production strategy, logistics strategy, human resource strategy.
6.Strategy Implementation and Control
Organisational structures; establishing strategic business units; establishing profit centers by business, product or service, market segment or customer; leadership and behavioural challenges.
7.Reaching Strategic Edge
Business process re-engineering, benchmarking, total quality management, six sigma, contemporary strategic issues.

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