4. | Human resource management | 20% |
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| • | Human resource plan | • | Human issues relating to recruitment, dismissal, retirement and redundancy | • | Activities of different functions | • | Models of Human Behaviour and Motivation and its applications (Taylor, McGregor, Maslow, Hertzberg etc). | • | Training & development. | • | Development and design of reward system |
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5. | Management of Relationship | 20% |
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| • | Process of Management covering planning, organizing, staffing, directing, motivating, communicating and control | • | Concept of power, authority, responsibility and delegation | • | Characteristics of leaders and managers | • | Management Style theories | • | Contingency approach |
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6. | Management of Change | 15% |
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| • | Stages & Process of Management change | • | Structural change & Cultural change | • | Approaches to the management of organizational development | • | Importance of managing critical period of change | • | Ways of handling these periods of change |
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7. | Pattern of Management | 15% |
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| • | Broad policies and functions | • | Structural pattern of Board of Directors. | • | Concept of public sector, social objectives, public sector management | • | Current management thoughts |
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