This Paper has 41 answerable questions with 0 answered.
C–1(OMF)
Revised Syllabus |
| Time Allowed : 3 Hours | Full Marks : 100 |
| The figures in the margin on the right side indicate full marks |
| SECTION — I |
| Answer Question No. 1 which is compulsory and any one from the rest. |
| Marks |
| 1. | Do you agree with the following statements? Write "Yes" or "No", giving proper reasoning in support of your answer. No marks will be awarded if only "Yes" or "No" is mentioned. | 2x13 | |
| | (a) | Upward communication is more participative in nature. | | (0) |
| | (b) | An average manager spends more time in listening and speaking than in writing and reading. | | (0) |
| | (c) | Colours also communicate. | | (0) |
| | (d) | Business enterprises are open as well as closed system. | | (0) |
| | (e) | It is not desirable to control each and every aspect of organizational activities. | | (0) |
| | (f) | Delegation of authority does not result into delegation of responsibility. | | (0) |
| | (g) | Motivation and ability reinforce each other. | | (0) |
| | (h) | Planning and control are interrelated functions. | | (0) |
| | (i) | Standing plans are chosen course of action which are meant to remain relatively stable. | | (0) |
| | (j) | Product departmentation is appropriate for multi – product company. | | (0) |
| | (k) | High level managers need more technical skill. | | (0) |
| | (l) | Tactical decisions are taken at top level organization. | | (0) |
| | (m) | The authority created by centralization is simple. | | (0) |
| 2. | Define the term “coordination”. Why is coordination considered so important for effective management of an organization? | 4+8 | (0) |
| 3. | There are several alternatives in which organizational activities are grouped into work units. Explain briefly the major bases of departmentalization. | 12 | (0) |
SECTION — II |
Answer Question No. 4 which is compulsory and any three from the rest
|
| 4. | (a) | Match the statement under column I with appropriate statement under column II: | Column I | Column II | (i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x) | Control techniques
Planning
Direction
Leadership
Group
Division of labour
Bureaucracy
Delegation
Committee form of decision – making
Equity | (a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j) | Are inevitable in all organizations
Activating
Management functions
Intellectual process
Management information system
Principle of being just, kind and fair
Vehicle for coordination
Written rules, regulations and official records
A democratic process
Most important pillar of the classical organization theory |
| 1x10 | (0) |
| | (b) | Fill in the blanks. | 1x6 | |
| | | (i) | A formal organization is created _______ | | (0) |
| | | (ii) | Informal communication is called_______ | | (0) |
| | | (iii) | F.W. Taylor is called the father of _______ management. | | (0) |
| | | (iv) | Line organization is also known as _______ organization. | | (0) |
| | | (v) | There should be a _______ between authority and responsibility. | | (0) |
| | | (vi) | Delegation results in _______ | | (0) |
| | (c) | State what the following abbreviations stand for: | 1x5 | |
| | | (i) | MBE | | (0) |
| | | (ii) | PPC | | (0) |
| | | (iii) | O and M | | (0) |
| | | (iv) | OJT | | (0) |
| | | (v) | QWL | | (0) |
| | (d) | Define, in just a sentence, the following. | 1x5 | |
| | | (i) | Group dynamics | | (0) |
| | | (ii) | Confrontation | | (0) |
| | | (iii) | Staffing | | (0) |
| | | (iv) | Budget | | (0) |
| | | (v) | Vestibule Training | | (0) |
| 5. | What are the elements of external Environment? Explain them along with their impact on business enterprise. | 12 | (0) |
| 6. | What are the five needs identified by Maslow in his Hierarchy of Needs theory? Explain them briefly. Why has he used the word ‘hierarchy’ in his theory? | 10+2 | (0) |
| 7. | What do you mean by decision – making? Explain the necessary steps involved in the process of decision making. | 2+10 | (0) |
| 8. | Write short notes on any three of the following: | 4x3 | |
| | (a) | Quality Circles | | (0) |
| | (b) | Management Information System | | (0) |
| | (c) | Status Symbols | | (0) |
| | (d) | Objectives of Organisational Development | | (0) |
| | (e) | Outcome of Hawthorne Studies | | (0) |
| | (f) | Scientific Management. | | (0) |
