This Paper has 48 answerable questions with 1 answered.
P1—(OMF)
Syllabus 2008 |
| Time Allowed : 3 Hours | Full Marks : 100 |
| The figures in the margin on the right side indicate full marks. |
| SECTION I |
| Answer Question No. 1 which is compulsory and one question from the rest of Section I. |
| Marks |
| 1. | (a) | Do you agree with the following statements? Write ‘Yes’ or ‘No’ giving proper reasoning in support of your answer. No marks will be awarded if only ‘Yes’ or ‘No’ is mentioned. | 2x6=12 | |
| | | (i) | Organisation is a process. | | (0) |
| | | (ii) | Informal organisation is deliberately created. | | (0) |
| | | (iii) | The Neo–classical organization theory is commonly identified with the human relations movement pioneered by V.A.Graicunas. | | (0) |
| | | (iv) | Perception is a process. | | (0) |
| | | (v) | The ‘Mission’ of a business refers to the scope of operation in terms of products and markets or of service and client. | | (0) |
| | | (vi) | ‘Objective’ and ‘Goal’ are synonymous. | | (1) |
| | (b) | Match the following | Column I | Column II | | (i) | Project organisation | (A) | Linkert scale | | (ii) | Departmentation | (B) | Provides legitimacy to the existence | | (iii) | Decentralisation | (C) | Advocated by Peter Drucker | | (iv) | Attitudes | (D) | F.W.taylor | | (v) | Functional foremanship | (E) | Adaptability to local conditions | | (vi) | Informal organisation | (F) | Enhances social system stability | | (vii) | Multiple objectives | (G) | Unexpressed differences | | (viii) | Positive reinforcement | (H) | Provides concentrated attention | | (ix) | Inference | (I) | Initiative and autonomy at lower levels | | (x) | Perceived conflict | (J) | Use of rewards | | (xi) | Culture | (K) | Judging others on limited information | | (xii) | Organisational goal | (L) | Built around people and their roles |
| 1x12=12 | (0) |
| 2. | Explain the following | 2x3=6 | |
| | (a) | Organisation as a process; | | (0) |
| | (b) | Span of control: | | (0) |
| | (c) | Mission of an organisation. | | (0) |
| 3. | (a) | State the principles of delegation. | 2 | (0) |
| | (b) | What is meant by personality? | 2 | (0) |
| | (c) | Explain the concept of co–optation. | 2 | (0) |
| SECTION II |
| Answer Question No. 4 which is compulsory and any three questions from the rest of Section II. |
| 4. | (a) | Match the following: | Column I | Column II | | (i) | Unfreezing | (A) | Combination of justice and kindness | | (ii) | Board Meetings | (B) | Service motive | | (iii) | F.W.Taylor | (C) | Process of planned change | | (iv) | Training | (D) | Ability to accept unexpected changes | | (v) | Coding and Decoding | (E) | Scientific Management | | (vi) | Public Sector Undertaking | (F) | Directors | | (vii) | Abraham H. Maslow | (G) | Communication Process | | (viii) | Equity | (H) | Victor Vroom’s Expectancy Theory | | (ix) | Non–financial incentives | (I) | Increasing the skill of the employee | | (x) | Laissez–faire leadership | (J) | Hierarchy Theory | | (xi) | Flexibility | (K) | Complete delegation of authority | | (xii) | Motivation | (L) | Subsidised Canteen |
| 1x12=12 | (0) |
| | (b) | Do you agree with the following statements? Write ‘Yes’ or ‘No’ giving proper reasoning in support of your answer. No marks will be awarded if only ‘Yes’ or ‘No’ is mentioned. | 2x5=10 | |
| | | (i) | The main purpose of Human Resource Management is wage and salary administration. | | (0) |
| | | (ii) | Selection and Recruitment are one and the same. | | (0) |
| | | (iii) | The Board of Directors functions as a singular executive. | | (0) |
| | | (iv) | People resist change because the group to which they belong opposes the change. | | (0) |
| | | (v) | Public Limited Companies and Public Sector Companies are synonymous. | | (0) |
| | (c) | Explain the following: | 1x7=7 | |
| | | (i) | ICSI | | (0) |
| | | (ii) | OJT | | (0) |
| | | (iii) | GNP | | (0) |
| | | (iv) | AS | | (0) |
| | | (v) | PERT | | (0) |
| | | (vi) | ICAI | | (0) |
| | | (vii) | SA | | (0) |
| | (d) | Fill in the blanks with appropriate words. | 1x10=10 | |
| | | (i) | _________________ is a case of employees voluntarily leaving the job. | | (0) |
| | | (ii) | Facilities provided to the employees like housing accommodation, conveyance for travel etc. are known as _______________ benefits. | | (0) |
| | | (iii) | The blend of top down and bottom up approach to planning is known as the ______________________ approach. | | (0) |
| | | (iv) | Organisational plans for handling non–repetitive, novel and unique problems are known as ________________ plans. | | (0) |
| | | (v) | _______________planning is vital for determining personnel needs of the organisation. | | (0) |
| | | (vi) | ________________ is the process of meaningful interaction among human beings. | | (0) |
| | | (vii) | The process of inspiring people to take the desired course of action is called_________________________. | | (0) |
| | | (viii) | _________________ is a means of exercising control on the behaviour of people. | | (0) |
| | | (ix) | ___________________ is the method, where managers force people to accept change by explicit or implicit threats. | | (0) |
| | | (x) | A _________________ director can hold office till the joining of the original director. | | (0) |
| | (e) | Define the following in one sentence each: | 1x4=4 | |
| | | (i) | Stick and Carrot approach; | | (0) |
| | | (ii) | Management as a noun; | | (0) |
| | | (iii) | Thinking before doing; | | (0) |
| | | (iv) | Vision. | | (0) |
| 5. | (a) | Explain the importance of Human resource Management. | 4 | (0) |
| | (b) | Discuss the characteristics of group as a means for overcoming resistance to change in an organisation. | 5 | (0) |
| 6. | (a) | What are the "five needs" identified by A.M.Maslow? Explain. | 5 | (0) |
| | (b) | Discuss the importance of public enterprises in India. | 4 | (0) |
| 7. | Explain the different steps in the planning function in management. | 9 | (0) |
| 8. | Write short notes: | 3x3=9 | |
| | (a) | Powers of the Board; | | (0) |
| | (b) | Scientific Management; | | (0) |
| | (c) | Dis–investment. | | (0) |
