CWA ICWA Foundation : Organisation and Management Fundamentals - June 2011

CWA ICWA Foundation • Organisation and Management Fundamentals • June 2011

This Paper has 47 answerable questions with 0 answered.

P1—(OMF) Syllabus 2008
Time Allowed : 3 Hours	Full Marks : 100

The figures in the margin on the right side indicate full marks.
SECTION I
Answer Question No. 1 which is compulsory and one question from the rest of Section I.
Marks

The figures in the margin on the right side indicate full marks.

SECTION I

Answer Question No. 1 which is compulsory and one question from the rest of Section I.

Marks

(a)

Do you agree with the following statements? Write ‘Yes’ or ‘No’, giving proper reasoning in support of your answer. No marks will be awarded for just mentioning ‘Yes’ or ‘No’ .

2x6=12

(i)

The main problem of line and staff organisation is that conflict often arise between line managers and staff specialists.

(0)

(ii)

Departmentation enables an organisation to avail the benefits of specialization.

(0)

(iii)

Classical theory takes a static and rigid view of an organisation.

(0)

(iv)

Punishment should be given privately so that the concerned employee does not lose face before others.

(0)

(v)

Anthropology is concerned with social behaviour of people.

(0)

(vi)

Attitudes are evaluative statements.

(0)

(b)

Match the following:

Column I		Column II
(i) (ii) (iii) (iv) (v) (vi) (vii) (viii) (ix) (x) (xi) (xii)	co–optation Learning Perception Organisational objectives Attitudes Organisational Behaviour Bargaining Delegation Line and Staff Organisation Psychology Attrition Father of Bureaucracy	(A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)	Process of arriving at an agreement Study of human behaviour Keith Davies Process of devolution of authority Suitable for large organisation Influence human behaviour means an individual’s view of reality is reflected in behaviour Process of absorbing new elements into the policy determination define the future state of affairs an organisation strives to realize Leaving the organisation Max Weber

1x12=12

(0)

(a)

State the advantages of functional departmentation.

(0)

(b)

Explain the reasons for errors in perception.

(0)

(c)

Discuss the steps in the process of delegation of authority.

(0)

(a)

Explain the difference between formal and informal organisation.

(0)

(b)

What is Contingency Theory?.

(0)

(c)

Discuss the mutual problem – solving as a conflict handling mode.

(0)

SECTION II
Answer Question No. 4 which is compulsory and any three questions from the rest of Section II.

SECTION II

Answer Question No. 4 which is compulsory and any three questions from the rest of Section II.

(a)

Match the following:

Column I		Column II
(i) (ii) (iii) (iv) (v) (vi) (vii) (viii) (ix) (x) (xi) (xii)	Suspension A Technique of planning Estimate of Future Conditions On the job training Authority Ultra vires Act Navratans Lay – off Unfreezing Conservative Style Inter – group Conflict Abraham Maslow	(A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L)	Formal legitimate power Accepting wrongful surrender of shares Profit making public sector enterpirses Ready to accept new alternatives Incompatible goals Motivation Theory Slow Deliberation Disciplinary action Apprenticeship Forecasting Budgeting Forced temporary leave.

1x12=12

(0)

(b)

Fill in the blanks with appropriate word/words:

1x10=10

(i)

Human resource is regarded as an __________ of an organisation.

(0)

(ii)

Retrenchment means __________ of employee’ s service.

(0)

(iii)

Job analysis is undertaken to find out the __________.

(0)

(iv)

Equity is the combination of __________ and __________.

(0)

(v)

Training increases the __________ and _______________ of employees.

(0)

(vi)

Planning substitutes order for __________ and _____________.

(0)

(vii)

Budget is a tool for __________ and __________.

(0)

(viii)

Employment Exchanges are regarded as a __________ of recruitment.

(0)

(ix)

T – Group training is also known as __________.

(0)

(x)

Informal communication is known as _______________ .

(0)

(c)

Expand the followind abbreviations:

1x7=7

(i)

IIT

(0)

(ii)

GNP

(0)

(iii)

MIS

(0)

(iv)

(0)

(v)

BOD

(0)

(vi)

IIM

(0)

(vii)

(0)

(d)

Do you agree with the following statements? Write ‘Yes’ or ‘No’, giving proper reasoning in support of your answer. No marks will be awarded for just mentioning ‘Yes’ or ‘No’ .

1x4=4

(i)

Planning is an activity meant for the top management.

(0)

(ii)

Commercial Profitability is the major objective of a Public Enterprise.

(0)

(iii)

Many of the Board Meetings are just academic exercises.

(0)

(iv)

Administration is executive function while Management is determinative function.

(0)

(e)

Define the following in one sentence each:

2x5=10

(i)

Time rate system of wage payment.

(0)

(ii)

Coordination.

(0)

(iii)

Responsibility

(0)

(iv)

Disinvestment of shares.

(0)

(v)

Groups Dynamics.

(0)

Give any six important objectives of Human Resource Management with brief explanation.

6x1½=9

(0)

Discuss any three techniques of control.

3x3=9

(0)

(a)

Why many managers are reluctant to delegate authority to their subordinates?

(0)

(b)

What are the principles for achieving effective coordination?

(0)

Write short notes :

(a)

Powers of the Board of Directores u/s 292.

(0)

(b)

Single Use Plans

(0)

(c)

Strategic Decision Making

(0)

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