CS Foundation :: English & Business Communication : June 2004

Roll No…………………
Time allowed : 3 hours Maximum marks : 100
Total number of questions : 7 Total number of printed pages : 5
NOTE : Answer all questions.
1. (a) Give a single word substitute for any two of the following :
(i)A firm found by the court as unable to satisfy creditors or discharge liabilities.
(ii)Not liable or subject to death,
(iii)A person to whom property is mortgaged.
(iv)A person working as a judge between the two parties at their request and whose decision is binding for both.
(2 marks)
(b) Explain any two of the following terms :
(i)C & F
(ii)Letter of credit
(iii)Bill of lading
(iv)Bill of exchange.
(2 marks)
(c) Make sentences of your own of any two of the following pairs of words so as to bring out clearly the difference in meaning and use between the two words in each pair :
(i)Biannual — Biennial.
(ii)Precede — Proceed.
(iii)Complement — Supplement,
(iv)Advice — Advise.
(2 marks)
(d) Re-write any two of the following sentences correctly :
(i)One of the member of the Board did not agree to majority decision.
(ii)One should mind his own business
(iii)She is my cousin sister,
(iv)Marketing Manager is senior than Sales Manager.
(2 marks)
(e) Make sentences using any two of the following words with matching prepositions :
(i)
(ii)
(iii)
(iv)
Account
Impose
Guilty
Pulled
up
for
upon
of
(2 marks)
1/2004/EBC P.T.O.


111

: 2 :

2. Write an essay of about 300 words on any one of the following :
(i)Credit card
(ii)Corruption and Business
(iii)Industrial Development and Environmental Pollution
(iv)Advertising — Boon or Bane.
(15 marks)
3. Explain the following statements:
(i)"90% of the problems in a business organisation are caused by ineffective communication."
(8 marks)
(ii)"Nothing moves unless a piece of paper moves."
(7 marks)
OR
Layout of letters are of two types — blocked and semi-blocked. Explain them with suitable examples.
(15 marks)
4.

Ravi Shanker, your ex-employee, has mentioned your name as one of the referees in his bio-data submitted for a manager's job to Hobnob & Co. Hobnob & Co. has requested you to give your opinion. Draft a suitable reply.

(15 marks)
OR

You have purchased an air-conditioner of a reputed brand from a nearby authorised dealer of a company. However, the air-conditioner is not functioning properly and the local dealer is not pr oviding you the desired after-sales service. Write a letter to the company conveying the problems being faced by you.

(15 marks)
5. Draft any three of the following :
(i)An office order prohibiting smoking within the office premises.
(ii)

An advertisement that Delicious Biscuits Pvt. Ltd., Lamington Road, Mumbai -400008 needs an Accounts Assistant. The advertisement is to be published in a space other than 'classified' space in the Times of India.

(iii)A tender notice.

Department of Agriculture and Cooperation, Krishi Bhavan, New Delhi wants to dispose off 147 manual typewriters on 'as is where is basis'. Sealed tenders to be deposited in the box kept for the purpose near the Reception, Gate No.l;
Issue of tender forms : Room No. 15, DAC, Krishi Bhawan,
Dr. Rajendra Prasad Road, New Delhi.
Time of deposit : by 3.00 p.m. on 8th June, 2004;
will be opened at 3.15 p.m. on 8th June, 2004.

(iv)A condolence message on the sad demise of your business partner.
(5 marks)
6. Draft any three of the following :
(i)

A letter to your depository participant requesting for atransaction book (you have a demat account No. 00042053 with HDFC Bank Ltd., Haddows Road, Chennai - 600 006).

(ii)

A fax message to Zakriya Trading Co., 83, Circular Road, Lahore informing them of despatch of 'Red Chilli' from Amritsar, with date of loading; R/R No., Wagon No., Seal No., and Quantity.

(iii)

An express telegram to a Board Member informing him of Board Meeting being held on 25lh June, 2004 and agenda being the rights issue and declaration of interim dividend.

(iv)

A press release presenting the management's viewpoint with regard to the ongoing strike in the factory. (No covering letter is required.)

(5 marks)
1/2004/EBC Contd…


111

: 3 :

7.

Make a precis of the following passage in about one-third of its length and suggest a suitable title (Use precis-sheet given at the end of the answer book) :

Another convocation, another invocation. At the 34lh Convocation of the IIT Delhi, 1,200-odd students were awarded their passport to the good life and addressed by the Vice-President Shri Bhairon Singh Shekhawat. The students themselves might have preferred to hear Bill Gates or Larry Ellison, or even Sabeer Bhatia or Vinod Khosla — in short, someone they could easily relate to — rather than a representative of political India. Especially since Shri Shekhawat once again trotted out that old cliche about 'brain drain'. The Vice-President did concede that India had failed to create a suitable environment and infrastructure for these world-class achievers, leaving them little option but to head abroad. But there was an element of regret in this observation, and an undertone of accusation against the bright students who migrate. Never mind that their remittances are helping keep the domestic economy afloat. Never mind that they have formed a powerful lobby group which pushes India's interests in the international capitals and conference rooms. This is not so much brain drain as brain gain. But our politicians still insist on placing a burden of guilt on the soldiers of the Indian Diaspora.

Thankfully, it is a burden the middle -class now refuses to accept. Because years of navigating through the hazards of the obstacle-ridden Indian system have imbued it with a clear vision that can easily see through humbug and hypocrisy. The middle class knows that while our politicians constantly deride those who go abroad as unpatriotic, many of their own children have not only studied overseas but have also settled down to lucrative careers there. It knows that our netas will exhort the janta to learn Hindi or local languages, but will make sure to send their own children to the best English-medium schools. Thankfully, most Indian parents were intelligent enough not to get taken in by language chauvinists or else the outsourcing booms may never have occurred. Today, there are laments about the 'secession of the successful' and this phrase is unquestionably accepted by the media and academicians. But perhaps its time to ask, have the successful failed Indian system, or is it the other way around ? The State can't provide most citizens with basic facilities like power, water and security — all of which are plentifully available in 'VIP' areas. So why blame citizens if they refuse to accept these double standards and get on with improving their own lives ? If they don't, who will ? Certainly not the government, which specialises in double talk, not action.

(416 words)
(12+3 marks)

---------o---------

1/2004/EBC

 

© Krishbhavara ♣